Analisis Perbedaan kinerja Petugas Tally di Terminal Peti Kemas Berdasarkan Usia, Masa Kerja, dan Pendidikan
Tallying is a business activity that counts, measures, weighs and records cargo for the benefit of the cargo owner and/or carrier. In the tally service process, workers with good performance are needed. Human resources are also the main asset that functions as a driving force for the company's operations. Thus the company must properly manage and maintain its human resources. However, findings from existing K3 inspection results can increase the potential for hazards in the workplace. Factors that can cause hazards in the workplace can reduce worker performance. The company's main problem is focusing on increasing worker productivity as a measure of performance. To support the country's economic activities in terms of logistics distribution services in containers, it is necessary to have a 'man' or human aspect that plays a role in ensuring the suitability of logistics distribution, one of which is the tally officer. This study aims to determine whether there are differences in performance based on individual characteristics, namely age, years of service, and education. The data used is secondary data with a sample of 149 tally officers. The analytical method in this study is the Mann Whitney Test. The results of the Mann Whitney Test show that there is a difference in the performance of tally workers who are < 46 years old and ? 46 years old, there is no difference in the performance of tally workers who have a service period of < 4 years and ? 4 years old, and there is no difference in the performance of tally workers who are having education ? 12 years and > 12 years.